Concession Fees at Polaris: Making Counselling More Accessible
At Polaris Counselling Hub, we believe that access to counselling shouldn’t depend solely on your financial circumstances.
Life can be expensive. Unexpected changes, periods of study, illness, caring responsibilities, or simply trying to get by can all make prioritising your mental health feel out of reach. And yet, those are often the moments when support matters most.
That’s why we’ve recently introduced concession counselling fees.
What are concession fees?
Concession fees are a lower-cost alternative to our standard counselling rate, designed for people who may not be able to afford full fees right now.
Our concession sessions start from £30 per session, compared to our standard rate of £60.
These spaces are intended for:
Students
People on low incomes
Anyone who feels they need support but finds standard fees a barrier
Trust-based, not proof-based
We want to be very clear about something that matters deeply to us:
We do not ask for proof of income.
Accessing a concession space is based on trust.
We understand that finances are personal, complex, and sometimes hard to explain on paper. You don’t need to justify yourself to us or share details you’re not comfortable disclosing. If you feel a concession space is right for you, that’s enough.
Why are concession spaces limited?
As a small practice, we need to balance accessibility with sustainability, for our therapists and the service as a whole. Because of this, the number of concession spaces available at any one time is limited.
If no spaces are currently open, you’re still very welcome to sign up via our website. We’ll keep your details and get in touch as soon as a concession space becomes available.
A human approach to support
Introducing concession fees is part of our wider commitment to offering counselling that feels human, ethical and accessible.
Needing support doesn’t mean you’ve failed.
Struggling financially doesn’t mean you’re less deserving of care.
We believe counselling should meet people where they are, not add pressure at a time when things already feel heavy.
How to apply
We’ll be in touch to let you know what availability looks like and what the next steps are.
If you’re unsure whether a concession space is right for you, you’re always welcome to reach out and ask.
Team Polaris
